Shipping policy
Shipping policy
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $6.50 flat rate shipping to all orders within the United States. Free Shipping on all orders over $50.00.
International Shipping
We do not offer international shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at cesttouttrinitymix@gmail.com
30-Day Satisfaction Guarantee
If you are dissatisfied with your purchase, email info@thisiscajun.com within 30 days of delivery with your order number and a brief description. We will work with you on a replacement or refund of the product purchase price. We generally do not accept physical returns of food. Please send food back only if we ask you to.
For damaged, defective, missing, or incorrect items, contact us promptly at the same address. We may ask for photos. See our Refund Policy for details and exceptions.
If you have any further questions, please don't hesitate to contact us @ cesttouttrinitymix@gmail.com